15 Tips for choosing an eCommerce agency

In this fast-paced world, the level of competition has increased and to remain in the game; one needs to innovate each day. One such revolutionary innovation has been eCommerce Development which has opened up the vast arena of possibilities for the entrepreneurs and business houses. 

In this game of business, one would need a helping hand who knows the way around and can lead you to the final destination. And believe me when I say that many doppelgangers are roaming around who pretend to know the realms of the war, but they don’t.

So how to identify which eCommerce Development Agency is right for you? Well, let’s find that out through this blog.

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• Coordination with business goals

It is imperative that the eCommerce Agency should know your goals and should stay in sync with your needs and demands. The agency should understand your goals and aspirations for it to work well. 

A right agency would always help you set realistic goals and would strive to achieve all for mutual betterment.

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• The total cost of ownership

Costing is one of the most important factors to consider while going for an eCommerce Development Agency. It is always good to discuss the budget of the project in advance. It may help you avoid unwanted turbulence in the future.

Analyse the value of money of the agency and then choose if this is the right agency for you or not.

Balance out your expectations with the budget you have in your pocket. Remember that you are paying for the knowledge and the service of the company, not the name or what they promise baselessly.

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• Experience of the agency

It is truly said that one learns with time. And indeed, it is correct. Look for an agency which not just has a great experience but also has a loyal client base, which will reflect the accuracy of the work being done in the agency.

Look for the experience of the individual developers as well. Investigate through their certifications. Look for the previous client reviews. It will all open up the horoscope of the agency and would let you know if getting into bed with that agency is good or not.

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• Agency previous works and portfolio

Ruffle through the portfolio of the agency to know the quality of work it has delivered and the type of client base it has served. It will help you know if the agency would set right with your needs, demands, and expectations or not.

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• Human resource availability

Specialisation and skills come with individuality. If a single person is given a different job to do, he will do it with his highest capabilities. Hence, one needs to see if the agency is having sufficient individuals with the required skill set or not.

Also, for additional satisfaction, ask for the certification of the developers so that it can be ensured that the person handling your task is highly known to the same field.

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• What makes the agency unique?

So far, the things which we have talked about could be found in many agencies. But what is that one thing that makes an agency unique? What are the parameters on which an agency should be chosen? 

For this, you need to look at the USP of the agency. If their USP matches with what you are looking for, Bingo! You got what you need. Also, make sure that the agency is not just the player of words. Their words should be based on their actions. 

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• Location of the eCommerce agency

There was a time when companies used to prefer the local agencies because they are evident to provide more transparent services. But over time, it has been seen that local agencies do not have that X-Factor, which makes them a must-have for any kind of company.

The world has witnessed an advancement in technology where you can have a face to face talk with someone even while sitting in totally different locations. So when there is a question of transparency, the technology has answered. 

So, do not go for the agency which is ‘just’ local, go for the agency which can provide you with the best of the best services.

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• Time frame

An agency has a definite point if it respects the deadlines of the client and delivers quality content. Research has shown that tasks are more likely to be done in a time when the deadlines are set in advance. With this, the discipline of the work is maintained.

Make sure; the company doesn’t take extremely tight deadlines as it can hamper the quality of the content. And if the company is not able to provide excellent and appropriate periods, it can be figured out that either the company is not experienced enough or it is simply not interested in taking your job.

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• Reviews

Reviews act like the mirror to the agency’s work. They tell about their previous clients, their old performance and their current standing in the market. 

Make sure you read the reviews put by different people on the agency’s pages to know whether you are getting into an agreement with the right kind of agency or not.

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• Cost estimations

Analyse if the agency has the value for money or not. What shines is not always Gold. It is not essential that if a company is charging more is delivering the decent quality of services.

Look if the agency is providing what it is quoting. Choose wisely and pay judiciously.

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• Client-developer interaction

The other essential thing to think of is how do they uphold the interactions and communication with the client. A client always needs to be updated about working. Is the client efficiently communicated? Is he known to the methods of communication?

Look for an agency which has an array of modes through which constant communication could be done. This could be done through skype, slack, or any other application. 

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• Core values

A business doesn’t just run on the quality of the work; it also works upon the values the agency upholds. The transparency, punctuality, honestly, value for money are some of many benefits which an agency needs to support to become an ideal agency to hire.

Look for such qualities in your agency and see if it matches your expectations or not.

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• Development process

You can always ask your agency to tell you about the development process they follow to develop a site. Ask them what system they use? How do they ensure the quality of the work? How do they manage the variety of clients and their demands at the same time?

Through this, you would know how organised the agency is. You would also know about the professionalism they have in their work and what should be expected of them.

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• Proactive or reactive

The time has gained such a velocity that proactivity isn’t a luxury, but a necessity. If an agency is proactive, it would run different tests on its own to analyse where do you stand and provide you with the solutions of the problems they ‘might’ occur in future.

On the other hand, the reactive is a lazy company which only does what it is said to do. It looks for the solution after the disaster has occurred, which may prove to be fatal for the company.

Always choose an agency which is proactive in its working and can save you from any kind of future contingencies. 

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• Client base

One more element which should be kept in mind while choosing an eCommerce Development Agency is the likeliness of understanding the nature of your business. 

Check the client base of the agency and see if it has worked with a similar kind of company or not. If not, it might create a problem in the future while settling a synchronisation of the company with its agency.

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Closing comments

The success of the company depends a lot on the quality of service delivered by the eCommerce Development Agency. 

While talking about ourselves, MagnoStack has been a player of the market for a long time and has worked with almost all the sectors of commerce ranging from Medical to Administrative, to name some.

To know how we are the best choice of eCommerce Development Agency, let us get into a call with you. Ring us a bell and allow us to serve you the best eCommerce Development Services.